Nicegram Navigation Chats Moderator Highlights.

 NICEGRAM NAVIGATION CHATS MODERATORS HIGHLIGHTS.

Hello Everyone 🥰,

I am Savan Patel, Junior Manager at NICEGRAM.

Hereby, I am writing this blog for Team use only.

You are a part of our amazing Nicegram Moderator Team, you’re in the right place!

Note: Highlights = Rules,Task List,Perks and other extra Informations regarding Moderator Post.

🎁 Moderator Perks:

🔸 Access to exclusive information about Nicegram and its future updates.

🔸 Opportunity to get access to the beta versions of the app and participate in its testing.

🔸 Chance to interact with key Nicegram Staff Members and other Program Participants.

🔸 Special incentives and bonuses for activity:

🔹 Nicegram/Telegram Premium

🔹 Tokens

🔹 GEMs

🔴 Moderation Rules:

1. Don't tag each other in Navigations chats

2. You have to chat with users not with Moderators (Sometimes you can for keeping the chat active)

3. For modifying anything in chats you'll have to take permissions from Main Team

4. Respect Each Other

5. Don't misuse the Power of Moderator

6. We have Off Topic Chat for discussing Topics which are not related to NICEGRAM

7. Don't leak/spread the updates or messages which arrive here from Team Members

8. Don't answer the user if one moderator is already handling the user's issue

9. Be Polite and Civil to each other and Users

10. Have Patience

11. Send daily feedback sheet only at All Staff

12. Follow the Task List

13. Will add more soon! 😉

🔴 Task List for Moderators:

🔹 Tasks to be performed on a daily basis are: 

1) Communication in chats and social networks as a representative of the project

2) Maintaining lively and active conversation in chats

3) Advertising the project in chats on behalf of a regular user

4) Providing answers to users' questions, including technical issues, in accordance with the FAQ. Quick response time

5) Dealing with negativity

6) Applying sanctions to users who violate the rules.

7) Share daily feedback sheets. I will evaluate your work and results.

8) Tasks assigned by Main Team to you have to be performed on Priority Basis.

9) Help Team Members if they ask for any help (Includes: Issues, Queries etc.)

10) Share bugs only at All Staff.

This doesn't mean you have to be online 24/7. We can share the hours of moderating chats with all the admins.

Changes in Moderators Permissions 

Hello Moderators,

We have made changes in Moderators Permissions.

List of Changes:

1. We will remove Inactive Moderators & Admins from the list of Moderators & Admins

2. We have limited access to permissions of Moderators

(Except few those are old Moderators so we didn't change their permissions)

3. Regular Tracking on Moderators Activities will be done by “Anastasia” 

4. Those Moderators who will be found inactive will be dismissed from their posts and will be removed from Official Team Chats.

(We will allow a Moderator to be off for 1 Month)

5. Permission changes in all Navigation Chats

6. If any of you want to modify the settings then first of all take permission from Main Team only. Then you can change settings only if you got permission.

7. Will add more soon! 😉

NG STAFF BADGE

Hello Team.

Those who have Telegram Premium and wants NICEGRAM STAFF BADGE only those Team Members DM me. 

And, don't leak or share the link of Set to anyone.

Feedback Sheet 

As a Moderator it's compulsory to share Daily Feedback Sheet in All Staff Chat.

Format of Feedback Sheet: 

Feedback Sheet is to be sent Daily in All Staff.

Other Informations

1. FAQs can be reached out here: CLICK HERE

Thanks,

~ NICEGRAM TEAM 

 

 

We're looking forward and will add more and more stuff in this Blog.

Thank you for being a part of this extraordinary community and for contributing to making Nicegram even better for everyone!🚀🌍

Yours Sincerely,

Nicegram Team.